Privacy Policy

Ruby Medical Supply
Effective Date: January 19, 2026


1. Introduction

This Privacy Policy explains how Ruby Medical Supply collects, uses, and protects your personal information when you use this website.

By using this website, you agree to the collection and use of information in accordance with this policy.


2. Information We Collect

We collect the following personal information when you voluntarily submit it through forms on this website:

  • Name

  • Email address

  • Phone number

We do not collect medical records, prescriptions, or protected health information through this website.


3. How We Use Your Information

We use your information to:

  • Respond to inquiries

  • Provide requested quotes

  • Communicate regarding services you requested

  • Send order-related updates

  • Improve website performance and marketing efforts

We do not sell your personal information.


4. SMS Communications & Consent

If you provide your phone number through our website forms, you may opt in to receive SMS (text) messages from Ruby Medical Supply.

How SMS Consent Is Obtained

SMS consent is obtained when you voluntarily submit your phone number through a website form that clearly states you agree to receive text messages from Ruby Medical Supply.

By opting in, you agree to receive text messages related to:

  • Order updates

  • Customer support responses

  • Quote follow-ups

  • Service-related communications

Message frequency may vary.

Message and data rates may apply.

You may opt out at any time by replying STOP to any message.
For assistance, reply HELP or contact us at [email protected].

SMS consent is not required as a condition of purchase.


5. Mobile Information Sharing Statement

We respect your privacy.

Mobile information, including phone numbers collected for SMS communication, will not be shared, sold, rented, or disclosed to third parties or affiliates for marketing or promotional purposes.

We may share mobile information only with service providers who assist in delivering messaging services (such as SMS platform providers), and only for the purpose of operating our communications.


6. Cookies, Analytics, and Advertising

This website uses cookies and tracking technologies, including:

  • Google Analytics

  • Google Ads

  • Meta (Facebook) Pixel

These tools may collect data such as IP address, browser type, pages visited, and interactions for analytics and advertising purposes.

You can control or disable cookies through your browser settings.


7. Sharing of Information

We may share information with:

  • Service providers who help operate our website or marketing

  • Analytics and advertising platforms

We do not sell or rent your personal information.


8. Data Security

We implement reasonable administrative and technical safeguards to protect your information. However, no internet transmission is 100 percent secure, and we cannot guarantee absolute security.


9. California Privacy Rights (CCPA / CPRA)

If you are a California resident, you have the right to:

  • Know what personal information we collect

  • Request access to your personal information

  • Request deletion of your personal information

  • Opt out of the sale or sharing of personal information (we do not sell data)

  • Not be discriminated against for exercising privacy rights

To exercise your rights, contact:
📧 [email protected]


10. Data Retention

We retain personal information only as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required by law.


11. Children’s Privacy

This website is not intended for individuals under the age of 18. We do not knowingly collect information from children.


12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.


13. Contact Information

Ruby Medical Supply
656 S Los Angeles St
Los Angeles, CA 90014
📧 [email protected]